Customer Service: Problem Solving and Troubleshooting | Noah Fleming | LYNDA

Customer Service: Problem Solving and Troubleshooting | Noah Fleming | LYNDA
English | Size: 256.91 MB
Category: Tutorial

Customer service care costs organizations billions of dollars each year. As a result, it’s critical that employees are equipped with the skills needed to handle a variety of different customer service problems. In this course, learn critical problem-solving and troubleshooting processes for common sense customer service in a wide variety of applications. Discover how to effectively deal with issues, while maintaining a positive relationship with your customers (and your own sanity). Plus, learn how to identify and resolve larger systemic issues within your company. [Read more…]

Boosting Your Team’s Productivity | Lisa Bodell | LYNDA

Boosting Your Team’s Productivity | Lisa Bodell | LYNDA
English | Size: 321.23 MB
Category: Tutorial

Many managers unknowingly make things overly complex for their teams-and this can be a drain on productivity. In this course, coach Lisa Bodell shows how to boost productivity by letting go of complexity and adopting simplicity.
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Lynda Wireshark Malware and Forensics

Lynda Wireshark Malware and Forensics
English | Size: 304.75 MB
Category: Tutorial

Wireshark: Malware and Forensics / Description
Security devices on a network scoop up traffic and then analyze the field values to allow or deny specific traffic. As smart as the devices are, there are times when some threats slip through the cracks. Wireshark is a free protocol analysis tool that is used to baseline a network, actively monitor changes, identify common attack signatures, build firewall rules, detect issues, and quickly remove threats from the network. This course covers how to use Wireshark for deep packet analysis, capturing, and forensics. Learn how to keep your networks secure against malware and cyberattacks by implementing solutions that detect and handle unusual traffic. [Read more…]

Lynda – X-Particles 4 for Cinema 4D Essential Training

Lynda – X-Particles 4 for Cinema 4D Essential Training
English | Size: 1.7GB
Category: Tutorial

X-Particles 4 is a stellar addition to Cinema 4D, allowing artists to quickly and easily create finely rendered fluid simulations, dynamics, and collisions. This course gets you started with this powerful plugin. Join Andy Needham as he walks through the Emitter interface, and shows how to use modifiers to change the look and behavior of particles. Andy demonstrates how to create visible particles, make fluid and fire simulations, and render your work. He also covers additional ways to sculpt particles, and shares helpful tips for enhancing your workflow. [Read more…]

Lynda – Learning Cineware for Illustrator

Lynda – Learning Cineware for Illustrator
English | Size: 320.4MB
Category: Tutorial

Do you want to incorporate 3D into your Adobe Illustrator design workflow? If so, then this course is for you! Discover how to use Cineware for Illustrator, a powerful, free plugin that gives artists the ability to render 3D objects from Cinema 4D and place them into illustrations and images with realistic lighting and shadows. Tony Harmer shares how to get started with the Cineware plugin, including how to launch Cineware, work with 3D cameras, and frame your scenes. Tony also shows how to work with materials-discussing transparency, reflectance properties, and UV options-and demonstrates how to build a simple scene. To wrap up the course, he goes over options for exporting your files. [Read more…]

Lynda – Digital Creature Creation in ZBrush Photoshop and Maya

Lynda – Digital Creature Creation in ZBrush Photoshop and Maya
English | Size: 4.3GB
Category: Tutorial

Watch as author Ryan Kittleson introduces the skills digital artists need to create photorealistic 3D creatures for film, video, and game production. This course covers basic design, sculpting, texturing, posing, and lighting and demonstrates real-world workflow, starting with the basic sculpture in ZBrush and moving it into Maya for finishing, while editing textures in Photoshop.
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Lynda – CISSP Cert Prep 4 Communication and Network Security 2018.04.04

Lynda – CISSP Cert Prep: 4 Communication and Network Security 2018.04.04
English | Size: 468.74 MB
Category: E-learning | Security

The Certified Information System Security Professional (CISSP) certification is an important component of any security professional’s resume, and is a requirement for many top jobs. In this course, prepare for the fourth domain of the exam: Communications and Network Security. Instructor and cybersecurity expert Mike Chapple goes over TCP/IP networking, network security devices, and secure network design. Mike also includes coverage of specialized networking, network attacks, wireless networking, and more. The CISSP exam domains can be found here. [Read more…]

Lynda – After Effects CC 2018 New Features (updated Apr 3, 2018)

Lynda – After Effects CC 2018 New Features (updated Apr 3, 2018)
English | Size: 2.4GB
Category: Tutorial

Adobe After Effects CC 2018 offers new features that can enhance your VFX and motion graphics workflow. In this course, explore the major new additions to After Effects-including the latest version, 15.1, introduced in April 2018-and discover how to leverage them in your post-production process. Mark Christiansen provides a hands-on look at this update, showing how to edit keyboard shortcuts visually, create nulls from paths, automate motion with data-driven animation, use master properties to animate nested compositions, build smoother deformations with the Advanced Puppet tool, and more. In addition, he explains how to work with immersive video and customize your VR pipeline. [Read more…]

Taxes for Small Business | Jane Barratt | LYNDA

Taxes for Small Business | Jane Barratt | LYNDA
English | Size: 323.32 MB
Category: Business

Taxes are an unavoidable part of being in business. By understanding how to manage and minimize your tax burden, you can maximize your profits over time. This course is designed for managers and business owners who want to understand how tax policies and business structures affect your company, and how prudent tax planning can help you stay organized and financially healthy. Learn what’s important to manage year-round to avoid a last-minute tax scramble. Find out how to "divide and conquer" with an accountant. Explore best practices to minimize taxes owed. Instructor Jane Barratt, a financial literacy advocate and the CEO of GoldBean, also helps you understand how to use software to assist with tax planning and preparation. [Read more…]

Lynda – Zbrush and Keyshot for Product Design and Rendering

Lynda – Zbrush and Keyshot for Product Design and Rendering
English | Size: 444.9MB
Category: Tutortial

Starting from design sketches, this course covers the 3D sculpting and modeling of a product concept in ZBrush. Discover techniques and workflows that can help you design efficiently. Then, find out how to take 3D models from ZBrush to KeyShot, where photorealistic renderings can be made for presentation purposes. Learn the steps and processes for setting up materials, using shaders and lights, and configuring helpful render settings.
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