ITIL v3 Foundations: Complete ITIL Exam Preparation Course | Jason Dion | 2018 | Packt Publishing

ITIL v3 Foundations: Complete ITIL Exam Preparation Course | Jason Dion | 2018 | Packt Publishing
English | Size: 2.90 GB
Category: CBT

The Information Technology Infrastructure Library Version 3 (ITIL v3) framework has become the standard in IT Service Management across the globe. ITIL helps all organizations, regardless of their industry or business sector, provide their IT services using the most efficient and economical methods. The framework focuses on IT Service Management best practices and efficient operations, and is used in government, commercial, and non-profit organizations, alike.This course covers the ITIL v3 Foundation exam (with the most current objectives) is the entry-level certification in the ITIL framework and offers an exceptional overview of ITIL. By obtaining your ITIL v3 Foundations certification, you are showing employers that you understand the key elements, concepts and terminology used in the ITIL service lifecycle, including how operations move between each stage of the lifecycle, the processes used, and their overall contribution to the service management best practices. [Read more…]

Lynda – Putting ITIL® into Practice DevOps for ITIL® Practitioners

Lynda – Putting ITIL® into Practice: DevOps for ITIL® Practitioners
English | Size: 268.71 MB
Category: Tutorial

In this installment of the Putting ITIL® into Practice series, get a practical start at applying DevOps concepts within your ITIL®-driven enterprise IT organization. Examine where DevOps and ITIL intersect, and how to adapt both ITIL® and DevOps for each other in an enterprise setting.
This installment of the Putting ITIL® into Practice series helps ITIL® Foundation certified professionals get a practical start at applying DevOps concepts within their ITIL®-driven enterprise IT organizations as they move from traditional IT towards cloud and mobile on their journey of digital transformation. Throughout this course, instructor David Pultorak examines where DevOps and ITIL® Foundation concepts intersect in an enterprise setting. He begins by introducing DevOps for ITIL®-driven shops, including a discussion of what cloud-native DevOps and enterprise IT shops do and do not have in common. He then covers ideas on how to adapt DevOps values, principles, methods, practices, and tools to accommodate enterprise IT challenges; how to adapt each of the aspects of ITIL®-driven shops to accommodate DevOps values, principles, methods, practices, and tools. ` [Read more…]

Pluralsight – ITIL® Foundation – Lifecycle Phases and Processes

Pluralsight – ITIL® Foundation – Lifecycle Phases and Processes
English | Size: 451.26 MB
Category: Tutorial

ITIL® is the global standard in IT service management frameworks. This course teaches you the overall framework from the five stages, to processes, and the functional operations groups, all to prepare you for the ITIL® Foundation certification exam.
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Pluralsight – ITIL® Foundation – Core Concepts

Pluralsight – ITIL® Foundation – Core Concepts
English | Size: 171.68 MB
Category: CBTs

The IT Infrastructure Library (ITIL®) is the most globally recognized IT service management framework. In this course, you’ll begin learning the five lifecycle stages of IT service management and prepare for the ITIL® Foundation certification exam.
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Pluralsight – Communication for ITIL® Practitioner

Pluralsight – Communication for ITIL® Practitioner
English | Size: 121.44 MB
Category: CBTs

Communication for ITIL® Practitioner is 1 of 5 courses that together fulfill the ITIL® Practitioner exam objectives. This course is pending review and not yet accredited by our Accrediting Agency.
Communication for ITIL® Practitioner is 1 of 5 courses that together fulfill the ITIL® Practitioner exam objectives. At the core of effective communication is a thorough knowledge of communication principles and techniques. In this course, Communication for ITIL® Practitioner, you’ll learn how to communicate effectively, which is a key skill for anyone.
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CBTnuggets – ITIL Foundation by Keith Barker

CBTnuggets – ITIL Foundation by Keith Barker
English | Size: 1.40 GB
Category: CBTs

ITIL® Foundation is an entry level certification and offers you a general awareness of the key elements, concepts, and terminology used in the ITIL® service lifecycle, including the links between lifecycle stages, the processes used and their contribution to service management practices.
[Read more…]

CBT Nuggets ITIL Foundations

CBT Nuggets ITIL Foundations
English | Size: 1.73 GB
Category: Tutorial

Most companies that focus on the IT sector offer services within and without their company. For the end customer outside the company, many services seem to just “show up,” but behind the scenes is an IT department helping to deliver these services. For IT departments to run well there are processes that need to happen. In a small IT department, each person takes on many – if not all – of the processes and manages them individually. But in a big department, the processes need to be shared among job roles, standardized, and managed for maximum efficiency.
[Read more…]

ITIL® Intermediate Lifecycle: CSI

ITIL® Intermediate Lifecycle: CSI
English | Size: 2.33 GB
Category: Video Training


This ITIL® Intermediate-level training with trainer Chris Ward helps prepare you to take the ITIL-CSI exam while learning the principles of ITSM in regards to continual service improvement. [Read more…]

ITPro TV – Accredited ITIL Foundation

ITPro TV – Accredited ITIL Foundation
English | Size: 5 GB
Category: Video Training


* Look for our partner PassionIT Group’s information HERE Codes for offers are available to members and in the download in the second episode* The Information Technology Infrastructure Library (ITIL) was created to help businesses manage their IT operations more efficiently and reliably. The ITIL framework provides a collection of practices that businesses can choose to adopt that focus on aligning IT operations with the goals of the business. These practices range from creating new service offerings to day-to-day operations and managing incidents. Many organizations choose to follow ITIL because it prevents them from having to “reinvent the wheel” when it comes to IT processes and operations. The ITIL Foundations certification is designed to introduce the candidate to the general processes in ITIL and how they can be used to benefit an organization. [Read more…]

ITPro TV – ITIL

ITPro TV – ITIL
English | Size: 10 GB
Category: Video Training


The Information Technology Infrastructure Library (ITIL) was created to help businesses manage their IT operations more efficiently and reliably. The ITIL framework provides a collection of practices that businesses can choose to adopt that focus on aligning IT operations with the goals of the business. These practices range from creating new service offerings to day-to-day operations and managing incidents. Many organizations choose to follow ITIL because it prevents them from having to “reinvent the wheel” when it comes to IT processes and operations. The ITIL Foundations certification is designed to introduce the candidate to the general processes in ITIL and how they can be used to benefit an organization. [Read more…]