Writing Formal Business Letters and Emails | Tom Geller | LYNDA

Writing Formal Business Letters and Emails | Tom Geller | LYNDA
English | Size: 224.36 MB
Category: Tutorial

Learn how to write formal business letters and emails that are short, clear, and to the point. This course teaches you how to get results and build better relationships with clients, colleagues, and customers. Writer and journalist Tom Geller helps you clarify your goals, research your topic and intended audience, and structure your correspondence. Plus, get tips about writing for accessibility-making your writing comprehensible, concise, and appropriate for all readers-and following up on communication. [Read more…]

Lynda – Leading without Formal Authority

Lynda – Leading without Formal Authority
English | Size: 501.97 MB
Category: Tutorial

Leadership isn’t just a skill for managers. Demonstrating leadership is important for employees at every level of an organization. There are opportunities to lead every day, whether you hold a formal leadership position or not. In this course, leadership and personal development experts Lisa Earle McLeod and Elizabeth McLeod outline how individual contributors or SMEs can exhibit leadership by influencing, inspiring, mentoring, and motivating others. They also help you overcome unique challenges such as how to communicate when you think your boss or team is headed in the wrong direction. [Read more…]