Lynda – Technology and Data Careers in Government

Lynda – Technology and Data Careers in Government
English | Size: 462.94 MB
Category: Tutorial

Today, some of the most exciting, meaningful, impactful, and in-demand IT careers are in helping to make cities work well. Technology is now at the center of urban life, and cities all over the world need a lot of talent to address the challenges of the 21st century. This course is designed to help you determine a path to success in an IT career in city government. [Read more…]

Lynda – IT Service Desk Careers and Certifications – First Steps

Lynda – IT Service Desk Careers and Certifications – First Steps
English | Size: 357.06 MB
Category: Tutorial

Are you looking to start a career in IT? Or, are you an IT service desk professional wishing to explore opportunities for career advancement, but unsure of your next step? In either instance-whether you’re jumping into a brand-new IT career or advancing your existing one-this course can provide you with a foundational mapping of the careers and certifications you might want to consider. Instructor Fancy Mills covers a variety of career paths at all levels, from service desk analyst to service desk manager. She also explores different certifications related to service desk roles, and discusses the future of the IT service desk. [Read more…]