CBTnuggets – ITIL Foundation by Keith Barker

CBTnuggets – ITIL Foundation by Keith Barker
English | Size: 1.40 GB
Category: CBTs

ITIL® Foundation is an entry level certification and offers you a general awareness of the key elements, concepts, and terminology used in the ITIL® service lifecycle, including the links between lifecycle stages, the processes used and their contribution to service management practices.

This certification is primarily aimed at:
• Those who require a basic understanding of the ITIL® framework.
• Those who need an understanding of how ITIL® can be used to enhance IT service
management within an organization.
• IT professionals or others working within an organization that has adopted and adapted
ITIL® and who need to be informed about, or contribute to, ongoing service improvement.

However, the ITIL® Foundation level certification is open to and can benefit anyone who has an interest in the subject.

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